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Cancellation Policy

Cancellation Policy for Circles Coliving

Last updated: May 04, 2023

Terms of Cancellation Policy

The cancellation conditions and the right to reimbursement in CIRCLES SL accommodations will vary depending on the time in advance that the cancellation is made.


Cancellations can only be made free of charge with the right to reimbursement if they are made with a minimum notice of 30 days before the date of entry to the accommodation, by sending an email to In this case, you will be entitled to a full refund of your reservation within 72 hours after the cancellation. The service and transaction fees are non-refundable, so if the renter cancels a confirmed reservation, the costs will be charged to the renter, the cost of which will depend on the method of payment chosen.


In the event that the renter wishes to cancel his reservation more than 30 days prior to the date of arrival, CIRCLES SL will not refund the reservation. CIRCLES SL offers the possibility in this case of a change of dates in the accommodation if this option is communicated at least 15 days before the arrival date, and provided that there is availability in the property.


In addition, no refund will be given in other circumstances including, but not limited to, the following:

  • accommodation that is not to your satisfaction or due to noise complaints;

  • accommodation that happens to be in a less safe neighborhood;

  • accommodation that is unsuitable for the renter for medical reasons;

  • the renter is prevented from coming to the accommodation due to a change of plans, travel delays, illness or double booking if not notified 30 days in advance;

  • the tenant has not followed the check-in instructions or does not show up for any reason.


In the event of any unforeseen event that may arise after check-in at the accommodation, the renter must inform CIRCLES SL within 24 hours after the start of his stay, justifying his claim and providing visual evidence. CIRCLES SL will evaluate the claim and if, at its discretion, it considers that the renter is right, it will reimburse the rent. If the renter does not inform CIRCLES SL about any problem within 24 hours from the beginning of the stay, CIRCLES SL understands that the renter is in full agreement and satisfied with the accommodation.


Under no circumstances will the reservation be refunded during high season periods, which include the months of June to September, both included.

Contact us

If you have any questions about this Cancellation Policy, you can contact us:



Cancellation Policy for:

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